Ensuring Your Privacy is important to us. earthmine inc. (earthmine) is committed to safeguarding your privacy online. Please read the following policy to understand how your personal information will be treated as you make full use of our Web site (www.earthmine.com). We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here or by means of a prominent notice on our home page
including transparency, accountability and choice regarding the collection and use of your personally identifiable information. The TRUSTe program does not cover information that may be collected through downloadable software. The TRUSTe program covers only information that is collected through this Web site, www.earthmine.com.
1. What personally identifiable information does Earthmine collect at www.earthmine.com?
earthmine collects information in several ways from different pages at our Web site. Some personal information is gathered when you use the "Contact Us" link to send comments to earthmine such as name, email address, address and phone number. In addition, by providing your contact information for product subscription, software evaluations, or company information, earthmine will maintain your contact information for an indefinite period of time.
We may also ask you for personal information at other times, including (but not limited to) when you enter a contest or promotion sponsored by earthmine and/or one of our partners; when you request information on earthmine products or services; and when you report a problem with our site or services. If you contact earthmine, we may keep a record of that correspondence. We also occasionally ask users to complete surveys that we use for research purposes, or we may request that users complete our feedback form to help us understand our customer?s likes and dislikes. We also collect IP addresses for system administration and usage reporting requirements for us or our partners.
2. What are cookies?
A cookie is a small amount of data sent to your browser from a Web server and stored on your computer's hard drive. Generally, cookies are used at www.earthmine.com to conduct the following tasks. (a) Remind us of who you are and access your account information (stored on our computers) in order to deliver you a better, more personalized service which may be linked to your personal information. This cookie is set when you register or sign in to our Web site and is modified when you sign out, (b) Estimate our audience size. Each browser accessing www.earthmine.com is given a unique cookie that is used to determine the extent of repeat usage, usage by registered and unregistered, and to better understand a user’s interests and behavior. (c) Measure certain traffic patterns on the earthmine Web page you have visited, and your visiting patterns in the aggregate. We use this research to understand the similarities and differences in usage of our users so that we can make each experience at www.earthmine.com a better one. We may also use this information to better personalize content, banners and/or promotions that you and other users will see on our Web site.
You also have choices with respect to cookies. By modifying your browser preferences, you can accept all cookies, be notified when a cookie is set or reject all cookies. If you choose to reject all cookies, you will be unable to use earthmine services that require registration in order to participate. earthmine does not sell or rent user information to anyone. We will notify you at the time of data collection or transfer if your data will be shared with a third party and you will always have the option to forbid the transfer. If you do not wish your data to be shared, you can choose not to use a particular service or participate in certain promotions or contests.
3. How does earthmine use my personal information?
earthmine's primary goal in collecting personal information is to provide you, the user, with a customized experience at our Web site. earthmine may use your contact information to contact you regarding earthmine products and services, or those products and services that may interest you.
4. Who collects my personal information?
When you are at www.earthmine.com and are asked for personal information, you are sharing that information with earthmine alone, unless it is specifically stated otherwise.
5. With whom does earthmine share my personal information?
As a general rule, earthmine will not disclose any of your personally identifiable information except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it or under the circumstances described below. Please see the Terms of Service and/or Use Agreements for each of our products and services for more detailed information about how your personal information may be shared.
earthmine may also disclose account information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating earthmine's Terms of Service or may be causing injury to or interference with (either intentionally or unintentionally) earthmine's rights or property, or anyone else that could be harmed by such activities. earthmine may disclose or access account information when we believe in good faith that the law requires it and for administrative and other purposes that we deem necessary to maintain, service and improve our products and services.
6. What security precautions are in place to protect the loss, misuse or alteration of my personal information?
Our Site has security measures in place to help protect against the loss, misuse, and alteration of the Data under our control. Your earthmine account information is password-protected so that you and only you have access to this personal information.
We recommend that you do not divulge your password to anyone. earthmine will never ask you for your password in an unsolicited phone call or in an unsolicited e-mail. Also remember to sign out of your earthmine account and close your browser window when you have finished your visit. This is to ensure that others cannot access your personal information and correspondence if you share a computer with someone else or are using a computer in a public place such as a library or Internet cafe.
Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, earthmine cannot ensure or warrant the security of any information you transmit to us or from our online products or services, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.
7. Safe Harbor Compliance?
earthmine complies with the U.S.–E.U. and U.S.–Swiss Safe Harbor Frameworks as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from European Union member countries and Switzerland. earthmine has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view earthmine’s certification, please visit http://www.export.gov/safeharbor.
Upon request and within 30 days, earthmine will grant individuals reasonable access to personal information that it holds about them. In addition, earthmine will take reasonable steps to permit individuals to correct, amend, or delete information that is demonstrated to be inaccurate or incomplete. Please contact firstname.lastname@example.org to change your personal information gathered by us.
As part of our participation
in the safe harbor, we have agreed to TRUSTe dispute resolution for disputes relating to our compliance with the Safe Harbor Privacy Framework. If you have any complaints regarding our compliance with the Safe Harbor you should first contact us (as provided above). If contacting us does not resolve your complaint, you may raise your complaint with TRUSTe by clicking here
, fax to 415-520-3420, or mail to TRUSTe Safe Harbor Compliance Dept., click for mailing address
. If you are faxing or mailing TRUSTe to lodge a complaint, you must include the following information: the name of company, the alleged privacy violation, your contact information, and whether you would like the particulars of your complaint shared with the company. For information about TRUSTe or the operation of TRUSTe's dispute resolution process, click here
or request this information from TRUSTe at any of the addresses listed above. The TRUSTe dispute resolution process shall be conducted in English.
8. What if I receive newsletters and other earthmine corporate communications?
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe by clicking on the “unsubscribe” feature in every email communication we send to you or via email at email@example.com.
9. Your access to Personally Identifiable Information?
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on our member information page online or by emailing our customer support at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below.
2390A 4th Street
Berkeley, CA 94710
+1 510 647 8279
10. What if you have questions, suggestions, or complaints?
If you have questions or concerns regarding this statement, you should first contact us at email@example.com. If you do not receive acknowledgment of your inquiry, or if your inquiry has not been satisfactorily addressed, you should then contact TRUSTe
here. TRUSTe will then serve as a liaison with the Web site to resolve your concerns.
11. What else should I know about my privacy?
Please keep in mind that whenever you voluntarily disclose personal information online - for example, on message boards, through e-mail or in chat areas - that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. Ultimately, you are solely responsible for maintaining the secrecy of your passwords and/or any account information. Please be careful and responsible whenever you're online.
12. Legal Disclaimer
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.
13. Data Retention
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at firstname.lastname@example.org. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
14. Changes To This Policy